If you have additional questions about our company or services, we hope this page will be of great assistance. If you are unable to find the answer to what you are looking for, please give us a call at (314) 291-1800 and we would be more than happy to answer all of your questions!
Parallax FAQs
Do you have logo mats?
Yes, logo matting has been a staple of our business for over 30 years. Logo mats are available in a wide variety of sizes and color schemes. Please call (314) 291-1800 or visit Contact Us for more information.
How often are mats exchanged?
Hughes Customat, Inc. offers mat exchange on a weekly or on an every other week basis.
Do you provide short-term rental?
Yes, mats can be rented on a short term basis for special events or inclement weather.
What colors and sizes are available?
Hughes Customat, Inc. offers the widest selection of mat colors and sizes available in the St. Louis area. Give us a call and one of our sales specialists will be happy to answer questions regarding sizes and colors. (314) 291-1800
Where are your service areas?
We service the entire Metropolitan St. Louis area, as well as St. Charles County, parts of Lincoln County, parts of Jefferson County, Lake of the Ozarks and the Metro East area.
What is the longest mat you service?
Mats are available in a wide range of sizes, some as long as 24 feet. Please give us a call so we may assess your needs. (314) 291-1800
Can you provide references?
We are more than happy to provide our potential customers with references from our current customers.
Do you exchange all mats, including outdoor scraper mats?
Outdoor scraping matting is exchanged at each delivery. Our outdoor scraper mats are laundered, assuring even your outdoor mats are always fresh.
What are your billing options?
We have a variety of billing options available to our clients, from payment by invoice, to monthly billing and COD. We do accept most major credit cards.
Do you have anti-fatigue matting?
Yes, we have a variety of anti-fatigue mats available for rental, as well as for purchase.
My mats are moving around on the carpet. How can this be prevented?
The rubber used in our service mats is 20% heavier than the standard rubber backed mat. The heavier rubber prevents mats from scooting around on the floor. However, if an even heavier Matt is needed, they are available as well.
Do you sell mats?
Yes, we sell mats; as well as, provide mat service.